Innovating


As I wrote in my eBook, I had happily practiced psychiatry for 20 years, never entertaining doing anything but seeing patients in my office 5 or 6 days a week. But a vacation to South America several years ago Read more

Service Design


Taking time away from my busy clinical practice and other life routines allows me time and mental space for thinking and writing. Yesterday's poolside reading in Bloomberg Businessweek provided the seed for this post. Audi sells very popular, high quality Read more

Productivity in Your Practice


Long ago I believed everything I read. Really. Sort of. Now I do my best to fold a dose of skepticism into any thing I read, especially in works such as the one I am about to quote. But the Read more

The Tao of Growing Your Practice


Verse 63. Tao te Ching, Stephen Mitchell translation Act without doing; work without effort. Think of the small as large and the few as many. Confront the difficult while it is still easy; accomplish the great task by a series Read more

Your Limbic Systems Tells You to Play it Safe


We are ruled by subtle, unconscious currents. Does the thought of running your own business right out of residency terrify you? “In the 1890s Wilhelm Wundt, the founder of experimental psychology, formulated the doctrine of “affective primacy.”7 Affect Read more

Why Should Psychotherapists Blog? 4 Good Reasons


The Small Business Advocacy Council here in Chicago is a treasure trove. Laura Lee and I recently joined under our Clear Life Path group of companies. If you are here in Chicago I urge you to join, or consider Read more

Branding

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I first encountered this concept in the process of building my second website. Keith Morgan, of Buckledown-Interactive.com, taught me all about it. He led my business partner and I through a process of defining, then producing a coherent look and feel for the face of our business. I learned that branding is the articulation of the core identity of one’s business. Its essence is the integrated presentation to your market of yourself and your business. It is seen in the design of your letterhead, logo, promotional materials, website, office décor, even in the details of your personal appearance and demeanor.

You may be gifted in design, perhaps have even worked in the field before finding your clinical identity. If so, you know about this already. Most of us, however, are rank amateurs. You need help. Services are available for producing simple designs for business cards and letterhead, but search for a talented graphics design pro. This investment will continue to pay off as your brand anchors your business identity and evolves over time.

As in any nonlinear dynamic system there is self-similarity on all levels of your business. Branding is the deliberate design and implementation of this identity throughout your business. Get this. It is integral to your success in running a thriving concierge practice.